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"Your book gave me the incentive to keep pushing through, not only with my company but with life as well. Your speaking and seminars are some of the most influential that I have ever sat through and left me always wanting more." More..


Erin Yarbro, CMCA, AMS, PCAM
Community Association Manager, President
Intel Management of SC, LLC


CRAIG'S BLOG

Craig Huntington

Craig Huntington

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On Thanksgiving

Posted by Craig Huntington
Craig Huntington
Craig Huntington received his Bachelor of Science degree in business from Oregon
User is currently offline
on Tuesday, 24 November 2015
in Blog

Last weekend a friend told me about one of the more memorable Thanksgiving Day conversations that have taken place at his family’s annual gathering. His two young granddaughters were visiting with his aunt who, while not as mobile as she used to be, was still mentally sharp. This sweet older lady was enjoying the conversation with the children. My friend smiled to himself as he moved closer to join the discussion. When he got within earshot, he heard his aunt tell the two girls, “I just had my birthday, and I’m ninety.”

 

His youngest granddaughter asked, “Does that mean you’ll be ten soon?”

 

Her sister replied, “No. That means she’ll be dead soon.”

 

Thankfully, his kind-hearted aunt saw the humor and laughed heartily. Her grace and understanding in that situation reminded my friend of how special this lady was and how one action or reaction can teach others and make a lasting impression on loved ones, acquaintances or even strangers.

 

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I Understand

Posted by Craig Huntington
Craig Huntington
Craig Huntington received his Bachelor of Science degree in business from Oregon
User is currently offline
on Monday, 09 November 2015
in Blog

As consumers, we’ve all experienced episodes when the service that we have received was substandard – and worse yet, when the retailer or service provider did not quite connect the dots as to exactly why we were dissatisfied, nor how to appropriately “make good” on our lousy customer experience.

 

It reminds me of the time I purchased a breakfast item from one of the world’s largest fast food chains. Sitting down in the restaurant with a Diet Coke and a newspaper, I began to remove the mass-produced muffin from its plastic packaging when I noticed a pea-sized patch of mold. Thankful that I hadn’t taken a bite, I returned to the counter to share my discovery with the young man who rang up my purchase.

 

To his credit, he promptly recognized the need to restore my faith in the restaurant’s food and its commitment to customer satisfaction. Interestingly, his solution was to offer me two more muffins – identical muffins in the same see-through packaging. These showed no visible signs of mold. Great.

 

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Leaders Don't Flop

Posted by Craig Huntington
Craig Huntington
Craig Huntington received his Bachelor of Science degree in business from Oregon
User is currently offline
on Friday, 16 October 2015
in Blog

 

Yes, I’m old school. I believe in integrity, hard work and success based on performance. I place tremendous value on honor and fair play and sportsmanship. That doesn’t mean that I’m not competitive; I am. But in business and in life, I compete in a manner that allows me to sleep at night. Please understand, I’m not bragging. That’s just how I was raised. Plus, I’m convinced that doing things the right way ultimately makes life easier.

 

That leads me to the subject at hand, the thing that I can’t stand about modern sports: the flop.

 

What is a flop? By my definition a flop is a physical act by a player that was performed to intentionally deceive a game official into thinking that said player was hit, pushed or in some other manner violated in a way that unfairly disrupts the contest. It is done to gain a competitive advantage, to draw a penalty on the opposing team – when they don’t deserve it. A flop is sort of a testosterone-spiked cocktail consisting of equal parts lying and acting – with a dash of shamelessness.

 

Sports today is riddled with flops. Football, basketball… European football (soccer) is lousy with them; players drop like those little goats that fall over when they get startled.

 

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Think Before You Communicate

Posted by Craig Huntington
Craig Huntington
Craig Huntington received his Bachelor of Science degree in business from Oregon
User is currently offline
on Wednesday, 30 September 2015
in Blog

Okay, play along with me for a minute. I’m going to give you six behaviors or characteristics, and I want you to imagine a person you know or visualize a character who possesses these traits:

 

  • Judging (“You’re wrong”)
  • Superiority (“Clearly, I’m better than you”)
  • Certainty (“Don’t confuse me with the facts. My mind’s made up”)
  • Controlling (“Let me tell you how to do things right”)
  • Manipulation (“Gotcha”)
  • Indifference (“Whatever. You’re not important and neither are your ideas”)

 

Who or what came to mind? Male or female? How old was he or she? Did you think of a specific profession or a position that this individual held?

 

Actually, the above list is one that I developed as the “Six Behaviors That Inhibit Communication” and included in my book Risk: A Road Worth Traveling. But when I try to visualize an imaginary character that possesses the above traits, I’ll be honest, I think of a hardheaded football coach from generations ago who is short on intellect and long on testosterone.

 

What’s ironic is that I recently read a story about a leader within an organization who was focused on improving his communication and teaching methods with his younger employees. And of course, this leader was a football coach.

 

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Think About It, Then Do It

Posted by Craig Huntington
Craig Huntington
Craig Huntington received his Bachelor of Science degree in business from Oregon
User is currently offline
on Saturday, 05 September 2015
in Blog

Have you ever had a good idea suddenly spring to mind? One that actually raised your energy level? One that could potentially impact your standard of living? If so, what did you do with it?

 

Did you just wait for the excitement to dissipate and then go back to what you were doing before the idea came to you?

 

Did you identify every conceivable way in which the idea could fail, and then gradually begin to feel deflated?

 

Or did you take inspiration from it – either acting on it, or using it as fuel to find another idea that could enhance your position, your income, your relationship(s) or maybe even your community?

 

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